WHEN ARE YOU REOPENING?
We will be opening ion 17th May, check out our facebook page for updates
DO I HAVE TO WEAR A FACE COVERING?
You must wear a face covering when entering. You can take this off whilst sat at your table. But put it back on when leaving, going for a cigarette (you can take it off to smoke!) and when going to the toilet
WILL I BE ABLE TO BOOK A TABLE?
No sorry, we can not find a fair way of managing this so it will be first come first served and the table is yours for as long as you want
CAN I SIT IN THE GARDEN?
Our garden is looking better than ever and we have added two extra huge umbrellas and an additional smoking area to the front of the pub and an additional smoking shelter in the garden. Plus of course some huge floral displays to brighten up even the dullest of days! We are awaiting delivery for an extra gazebo
WHAT IF I'M SAT IN THE GARDEN AND IT STARTS TO RAIN?
We have some umbrellas and three covered areas. but if these and inside are full you will not be able to cram in. Of course if there is room inside you may come and sit indoors in groups of 6 from two households
CAN I MEET UP WITH FRIENDS?
You can come to the venue in groups of six only, this is a legal requirement. You do not have to socially distance from members of your bubble of 6. However, you must socially distance from other individuals and groups that are not in your bubble. NO MORE THAN SIX PEOPLE TOGETHER, IT IS NOW THE LAW. No mingling with other groups and maximum of two households. Outside you can mix with up to 30 people from your own group. No other mingling
CAN I BRING MY CHILD?
Sorry no under 18's at any time in any part of the pub including the garden
WILL I HAVE TO SIGN IN WHEN I ARRIVE?
If you order via our app 'Round' then you will already have completed track and trace. If ordering at the bar you must scan the QR code (lots of these around the place) and get each member of your group of up to six to complete this on every visit. We will legally not be able to serve you until this is completed. Or you can download the NHS track and trace app and scan our QR poster
WILL THERE BE LOTS OF RULES?
We will have to adhere to strict government guidelines which means the team will have to ensure you are follow some basic rules. We will rely on you to apply common sense and everything will be laid out with clear information
CAN WE ORDER FOOD?
Yes you can
I AM NERVOUS ABOUT COMING IN, CAN I HAVE A PINT AT HOME?
It is natural to have concerns, we can assure you that every base has been covered with regards to safety. However, if you would rather take away some fresh cold beer just call ahead and place your order and you can come and collect. All draught products will be available in 1 or 2.5 litre containers
CAN I BRING MY DOG?
Yes, dogs will be welcome in the whole pub. We ask that you keep your four legged friend on a leash and under close control
WILL THE PUB BE CROWDED?
No, we are limiting numbers and once we are full there will be a queue outside until a table becomes available
WHAT IF YOU ARE FULL?
Once all the tables are full we will not be allowing anymore customers in. The team will let you know when a table becomes available
WILL THE STAFF BE IN PPE? WILL I HAVE TO WEAR A MASK?
Unless the staff have a medical problem they must wear a face covering or visor whilst serving.
CAN I SMOKE?
Obviously you can not smoke inside. You will be able to smoke at your table in the garden or in the new smoking area on the front of the pub. You will not be allowed to smoke on the street or in the doorways and must keep 1m+ from other smokers
CAN I STAND AT THE BAR?
No sorry. You will not be able to stand drinking in any area of the pub
DO I HAVE TO KEEP ONE OR TWO METRES AWAY FROM PEOPLE OUTSIDE MY BUBBLE?
The rule is one metre plus. Ideally you should stay two metres away, but where this is not possible keep at least one metre distance
I AM TURNING UP WITH 10 FRIENDS CAN YOU FIT US IN?
No sorry, you can only arrive with five other friends in your bubble
WILL THE TOILETS BE OPEN?
Of course, however there will only be one person allowed in at all times. You must wait your turn and wash your hands. We have two sets of gents toilets, a unisex disabled toilet and one set of ladies toilets with two entrances. Toilets will be cleaned on a regular basis by the team
CAN I WATCH THE LIVE SPORT
We are not allowed the outdoor TV on at the moment, we will not have Sky or BT sports until August
CAN I HAVE A SING WITH MY FRIENDS?
Hell no! Raised voices and shouting is not allowed. You will be asked to leave
WHAT IF I HAVE A FEW TOO MANY AND FORGET MYSELF?
The team will be monitoring rowdiness very carefully. We will refuse service to anyone deemed intoxicated. We will not be allowing entry to any groups already under the influence of alcohol. We will be extremely strict in enforcing this
CAN I PAY BY CASH?
We will be encouraging payment by card or via our app. But we will be accepting cash
HOW DO I ORDER VIA THE APP?
Download the 'Round' app and select us from the list of venues. Follow the instructions on the app. The app will be live once we are open
HOW DO I ORDER?
Table service only, please wait to be seated. You can order via the Round app or wait for a member of staff to serve you
I HAVE BEEN WAITING A WHILE FOR MY DRINK, DO I COMPLAIN?
It is not advised! The team will be working twice as hard and so there may be a delay in bringing your drinks to the table or completing your app purchase. Behave like you do when you join the queue at the supermarket
WILL THE PUB BE VENTILATED?
Yes, we will be leaving doors pinned open and have extraction fans in each room which will be on all day
HOW DO I GET IN?
Enter only through the Albert road door. Exit through the garden only
CAN I DRINK ON THE STREET?
No sorry, we will have a small standing area to drink and smoke to the front of the garden near the bus stop. This is our land on the land registry documents so we can allow sensible drinking here
AM I ON CCTV?
Yes, every corner of the pub is covered and this will be monitored remotely and any issues seen will be highlighted to the team on the ground and you will be asked to leave
WILL YOU BE DOING THE SUNDAY QUIZ?
No sorry, with the new restrictions we will not be doing the quiz for a while but hope to start soon
WHAT STEPS HAVE YOU TAKEN TO MAKE SURE I AM SAFE?
We have worked very hard to make sure we open safe. We will have hand sanitation points in every room. We will wipe all contact points every 15 minutes. Toilets will be closed to be cleaned on a rotational basis. The pub has been sanitised from cellar up during closure. The pub will be deep cleaned daily. Staff will wear PPE and wash hand on a regular basis.
I AM NOT FEELING WELL, SHOULD I COME AND HAVE A PINT?
DEFINITELY NOT, if you have any Covid-19 symptoms you must follow guidelines and self isolate and not go to any public places
WILL THE BEER TASTE DIFFERENT?
No chance, all OOD beer was disposed of during lock down and a fresh delivery will be made 6/7. We have cleaned our lines weekly and kept them in guardian for added protection. All cellar cooling and bar fridges have been serviced to make sure your products are in perfect condition
WILL THE TEAM BE ABLE TO STAND AND CHAT?
Sorry not at the moment. The team are going to be very busy delivering drinks and enforcing safety so they will not be able to interact with you. They will be professional. But please remember they have a very difficult job to do and so may not be walking around grinning like a Cheshire cat! THERE WILL BE ABSOLUTE ZERO, ZERO TOLERANCE TOWARDS ANY ABUSIVE OR NEGATIVE BEHAVIOUR AND YOU BEEN ASKED TO LEAVE, THIS IS COMPLETELY NON-NEGOTIABLE